Responsibilities:
Ensuring that all contracted services in a customer account are delivered profitably and meet customer expectations
Ensuring that Customer needs and expectations are understood and properly executed
Service review and follow up actions (upon account requirements)
Service integrity in the area of responsibility
Ensuring critical tasks for the Service fulfilment
Requirements
Behavioral Competencies:
Leadership skills
Customer-orientation
Team player attitude
Logical and analytical approach
Professional Competencies:
Specialist university degree or equivalent education or experience
ITIL knowledge on various processes and service lifecycle
ITIL Foundation Certificate in Service Management
For more information please write here:
s.majcher@eagleeyestaffing.com
http://eagleeyestaffing.com/jobs